Privacy Policy

Data controller

The data controller is The Frenchknot Embroidery Studio, located at Church Lane 93, M15 7TR Sheffield. For any request you can contact us at info@frenchknot.pro or +44 7989 915 639.

What data we collect

Through this website we collect only personal data that users provide voluntarily via the contact form: name, phone number and email address. Technical data (IP address, browser type) necessary to run the site is also recorded automatically.

Why we process your data

The data provided is used only to respond to user enquiries, provide quotes and information about our services. Data is not used for marketing purposes without clear consent.

Legal basis for processing

Processing rests upon the consent of the data subject and on pre-contractual measures taken at the request of the data subject.

Retention of data

Personal data is kept only as long as necessary to handle the enquiry and in any case not more than 24 months from collection, unless required by law.

Sharing your data

Personal data is never sold or transferred to third parties. It may only be shared with technical service providers (hosting) to the extent necessary for the operation of the site.

Your data rights

You are entitled to access your data, request rectification or erasure, restrict processing, object to processing and request portability. Requests should be sent to info@frenchknot.pro. You may also raise a complaint with the competent supervisory authority.

Cookies on this site

This website uses only technical cookies needed for the proper working of its pages. We use no profiling cookies. You can manage cookies via your browser settings.

Updates to this policy

This policy can be updated. Any changes will appear on this page with the date of the last revision.

Updated: 2026-09-01